Futility in Innovation

Although there is no compelling evidence of Henry Ford ever saying, “If I had asked my customers what they wanted, they would have said a faster horse”, in a 1923 interview to The Christian Science Monitor, he spoke about the replacement of horses on farms by machinery. The intriguing element in Henry Ford’s alleged quote is the reference to speed. Customers would not have been looking for stronger or long-lived horses, but for faster ones, as if it there were a way to be sure of breeding an animal with […]

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